Friends and Family Test

The NHS want you to have the best possible experience of care. The NHS Friends and Family Test is a way of gathering your feedback, so we can continually review and improve our service to you.

“How likely are you to recommend our GP Practice to friends and family if they needed similar care or treatment?”

Your feedback will help us learn more about what you think of your experience — what you like and what you think we could improve. Ultimately, you’re helping us to make changes that will ensure we can offer the best possible care.

Let us know what you think

Results

Results shown from when we first started collecting data in July 2022 to December 2024:

Comments from October 2024:

“I received excellent service which was both speedy and efficient.”

“Appointment on time and Doctor gave me lots of time to sort out my problems. We are so lucky to be patients of the Bell Surgery.” 

“Fantastic service. Very fast when I needed to be seen urgently, lovely caring staff and great efficient system for communicating with the team and sorting out admin.”